Terms of service

Welcome to Ticketshop.mu! We know as event creators and
consumers you want your events to run safely and smoothly. We want the same
thing for our platform. We're excited you are here. Please read these Terms of
Service (or Terms, as further described in Section 1.4) carefully as they
contain important information about your legal rights, remedies and
obligations. By accessing or using Ticketshop.mu's Services, you agree to
comply with and be bound by these Terms, as applicable to you.

NOTE: IMPORTANT NOTICE: Section 9 of these Terms of
Service contains a binding arbitration provision and class action waiver that
may affect your legal rights. Please read Section 9 very carefully.

1-2

1. Accepting These Terms

1.1 What's What. Ticketshop.mu's products, features and
offerings are available (a) online through various Ticketshop.mu properties
including without limitation, Ticketshop.mu, Ticketshop.mu Communities, Ticketshop.mu
Music, Ticketshop.mu Mokingo MBA Limited, and Invite ("Site(s)"); (b)
off platform, including without limitation, RFID, entry management, sponsorship
and marketing or distribution services; and (c) through mobile applications,
webpages, application programming interfaces, and subdomains
("Applications"). (a), (b), and (c) are collectively referred to as
"Ticketshop.mu Properties" or our "Services". These Terms
apply to any Site(s) on which they are posted; where other terms or agreements
are instead posted, those terms or agreements apply to the extent they conflict
with these Terms. The material, including without limitation information, data,
text, editorial content, design elements, look and feel, formatting, graphics,
images, photographs, videos, music, sounds and other content contained in or
delivered via the Services or otherwise made available by Ticketshop.mu in connection
with the Services is the "Site Content" (or "Content"). Any
material (including the foregoing categories) that you contribute, provide,
post or make available using the Services is "Your Content."

 

1.2 Who's Who.

When these Terms use the term "Organizer," we
mean event creators using the Services to create events displayed on the
Services for consumers using our Services (a) to consume information about or
attend Events ("Consumers"), or (b) for any other reason.
Organizers, Consumers and third parties using our Services are all referred to
in these Terms collectively as "Users," "you" or
"your."

When these Terms use the term "Ticketshop.mu,"
"we," "us," or "our," that refers to Ticketshop.mu,
Inc. and its affiliates, and subsidiaries, and each of its and their respective
officers, directors, agents, partners and employees. Affiliates include without
limitation, Ticketshop Africa, Ticketshop Argentina, Ticketshop Brazil and Ticketshop
US, as these entities are referenced below. The contracting entity on the other
side of these Terms is as follows:

If you are a User located in Mauritius, you are contracting
with Mokingo MBA Limited trading as Ticketshop.mu and registered under BRN: C20177314  incorporated in Mauritius.

Note that irrespective of the entity with which you are
contracting for purposes of Ticketshop.mu Payment Processing, all other
Services offered by Ticketshop.mu are offered through either your local entity
in the case of Ticketshop.mu  Mauritius,  Argentina , Brazil, or Ticketshop US. If you
change your place of residence, the Ticketshop.mu company you contract with
will be determined by your new place of residence as specified above from the
date on which your place of residence changes.

 

1.3 What Else. If you are an Organizer
offering events with paid tickets, Ticketshop.mu's Merchant Agreement and
Organizer Refund Policy Requirements are also applicable to you. If you are an
Organizer or Consumer, Ticketshop.mu's Community Guidelines are applicable to
you. (Some, but not all, of the terms in those agreements are duplicated in
these Terms of Service.) If you are a third party interacting with our Services
not as an Organizer or a Consumer, the API Terms of Use or Trademark and
Copyright Policy might be applicable to you. Please be on the lookout for
additional terms and conditions displayed with certain Services that you may
use from time to time as those will also be applicable to you. And, by agreeing
to these Terms of Service, you acknowledge you have read the Privacy Policy and
Cookie Statement applicable to all Users. We may sometimes provide you with
services that are not described in these Terms of Service, or customized
services: unless we have entered into a separate, signed agreement that
expressly supersedes these Terms of Service, these Terms of Service will apply
to those services as well.

 

1.4 What the "Terms of Service" Means.
These Terms of Service and the other documents referenced in them (including in
Section 1.3 above) comprise Ticketshop.mu's "Terms." These Terms are
a legally binding agreement between you and Ticketshop.mu governing your access
to and use of the Services and setting out your rights and responsibilities
when you use the Services. By using any of our Services (including browsing a
Site), you are agreeing to these Terms. If you do not agree to these Terms,
please do not use or access the Services. If you will be using the Services on
behalf of an entity (such as on behalf of your employer), you agree to these
Terms on behalf of that entity and its affiliates and you represent that you
have the authority to do so. In such case, "you" and "your"
will refer to that entity as well as yourself.

 

2. Ticketshop.mu's Services and Role

2.1 What We Do. Ticketshop.mu's Services provide a simple
and quick means for Organizers to create speaker profiles, organizer profiles,
and other webpages related to their events, promote those pages and events to
visitors or browsers on the Services or elsewhere online, manage online or
onsite ticketing and registration, solicit donations, and sell or reserve
merchandise or accommodations related to those events to Consumers or other
Users. Descriptions of other and more specific services can generally be found
on the Site of each of the Ticketshop.mu Properties.

 

2.2 How We Fit In. Ticketshop.mu is not the creator,
organizer or owner of the events listed on the Services. Rather, Ticketshop.mu
provides its Services, which allow Organizers to manage ticketing and
registration and promote their events. The Organizer is solely responsible for
ensuring that any page displaying an event on the Services (and the event
itself) meet all applicable local, state, provincial, national and other laws,
rules and regulations, and that the goods and services described on the event
page are delivered as described and in an accurate satisfactory manner. The
Organizer of a paid event selects the payment processing method for its event
as more fully described in the Merchant Agreement. Consumers must use whatever
payment processing method the Organizer selects. If the Organizer selects a
payment processing method that uses a third party to process the payment, then
neither Ticketshop.mu nor any of its payment processing partners processes the
transaction but we transmit the Consumer's payment details to the Organizer's
designated payment provider. If an Organizer uses Ticketshop.mu Payment
Processing (as defined in the Merchant Agreement), Ticketshop.mu also acts as
the Organizer's limited agent solely for the purpose of using our third party
payment service providers to collect payments made by Consumers on the Services
and passing such payments to the Organizer.

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3. Privacy and Consumer Information

3.1 We know your personal information is important to you
and it is important to Ticketshop.mu too. Information provided to Ticketshop.mu
by Users or collected by Ticketshop.mu through Ticketshop.mu Properties, is
governed by our Privacy Policy.

 

3.2 If you are an Organizer, you represent, warrant and
agree that (a) you will at all times comply with all applicable local, state,
provincial, national and other laws, rules and regulations with respect to
information you collect from (or receive about) consumers, and (b) you will at
all times comply with any applicable policies posted on the Services with
respect to information you collect from (or receive about) consumers.

 

4. Term; Termination

4.1 These Terms apply to you as soon as you access the
Services by any means and continue in effect until they are terminated. There
may come a time where either you or Ticketshop.mu decides it's best to part
ways as described in Sections 4.2 or 4.3 below. When that happens, these Terms
will generally no longer apply. However, as described in Section 4.4, certain
provisions will always remain applicable to both you and Ticketshop.mu.

 

4.2 Ticketshop.mu may terminate your right to use the
Services at any time (a) if you violate or breach these Terms; (b) if you
misuse or abuse the Services, or use the Services in a way not intended or
permitted by Ticketshop.mu; or (c) if allowing you to access and use the
Services would violate any applicable local, state, provincial, national and
other laws, rules and regulations or would expose Ticketshop.mu to legal
liability. Ticketshop.mu may choose to stop offering the Services, or any
particular portion of the Service, or modify or replace any aspect of the
Service, at any time. We will use reasonable efforts to provide you with notice
of our termination of your access to the Services, where, in Ticketshop.mu's
sole discretion, failure to do so would materially prejudice you. You agree
that Ticketshop.mu will not be liable to you or any third-party as a result of
its termination of your right to use or otherwise access the Services.

 

4.3 Except to the extent you have agreed otherwise in a
separate written agreement between you and Ticketshop.mu, you may terminate
your access to the Services and the general applicability of Terms by deleting
your account. If you are a Consumer using the Services without a registered
account, your only option for these Terms to no longer apply is to stop
accessing the Services indefinitely. So long as you continue to access the
Services, even without an account, these Terms remain in effect. If there is a
separate agreement between you and Ticketshop.mu governing your use of the
Services and that agreement terminates or expires, these Terms (as unmodified
by such agreement) will govern your use of the Services after such termination
or expiration.

 

4.4 All provisions of these Terms that by their nature
should survive termination of these Terms will survive (including, without
limitation, all limitations on liability, releases, indemnification
obligations, disclaimers of warranties, agreements to arbitrate, choices of law
and judicial forum and intellectual property protections and licenses).

 

5-6

5. Export Controls and Restricted Countries

 As a global company
based in the Mauritius with operations in other countries, Ticketshop.mu
complies with certain export controls and economic sanctions laws. All Users,
regardless of your or the event's location should familiarize yourself with
these restrictions. In accepting these Terms you represent and warrant that:
(a) you are not located in, and you are not a national or resident of, any
country to which Mauritius, United States, United Kingdom, European Union,
Australia or Canada has embargoed goods and/or services of the same type as the
Services, including without limitation, Cuba, Iran, North Korea, Syria or the
Crimea region of Ukraine.

 

6. Release and Indemnification

 This is where you
agree to cover Ticketshop.mu if you use the Service in a way that causes Ticketshop.mu
to be the subject of a legal matter, or to face other claims or expenses, or as
otherwise set forth herein, to the extent permitted by applicable laws.

 

6.1 Release.

 You hereby agree to
release Ticketshop.mu from all damages (whether direct, indirect, incidental,
consequential or otherwise), losses, liabilities, costs and expenses of every
kind and nature, known and unknown, arising out of a dispute between you and a
third party (including other Users) in connection with the Services or any
event listed on the Services. In addition, you waive any applicable law or
statute, which says, in substance: "A GENERAL RELEASE DOES NOT EXTEND TO
CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR
AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE
MATERIALLY AFFECTED HIS SETTLEMENT WITH THE RELEASED PARTY."

 

6.2 Indemnification.

You agree to defend, indemnify and hold Ticketshop.mu and
each of its and their respective officers, directors, agents, co-branders,
licensors, payment processing partners, other partners and employees, harmless
from any and all damage (whether direct, indirect, incidental, consequential or
otherwise), loss, liability, cost and expense (including, without limitation,
reasonable attorneys' and accounting fees) resulting from any claim, demand,
suit, proceeding (whether before an arbitrator, court, mediator or otherwise)
or investigation made by any third party (each a "Claim") relating to
or arising out of: (a) your breach of these Terms (including any terms or
agreements or policies incorporated into these Terms); (b) your use of the
Services in violation of these Terms or other policies we post or make
available; (c) your breach of any applicable local, state, provincial, national
or other law, rule or regulation or the rights of any third party; (d) Ticketshop.mu’s
collection and remission of taxes; and (e) if you are an Organizer, your events
(including where Ticketshop.mu has provided Services with respect to those
events), provided that in the case of (e) this indemnification will not apply
to the extent that the Claim arises out of Ticketshop.mu's gross negligence or
willful misconduct. Ticketshop.mu will provide notice to you of any such Claim,
provided that the failure or delay by Ticketshop.mu in providing such notice
will not limit your obligations hereunder except to the extent you are
materially prejudiced by such failure. Also, in certain circumstances, Ticketshop.mu
may choose to handle the Claim ourselves, in which case you agree to cooperate
with Ticketshop.mu in any way we request.

 

7-8

7. Disclaimer of Warranties and Assumption of Risks by
You

We strive to provide Services in the way you need them, but
there are some things it is important for you to understand that we cannot
promise.

 

To the extent permitted by applicable laws, the Services are
provided on an "as is" and "as available" basis. Ticketshop.mu
expressly disclaims all warranties of any kind, express or implied, including,
but not limited to, implied warranties of merchantability, title,
non-infringement and fitness for a particular purpose. For example, Ticketshop.mu
makes no warranty that (a) the Services (or any portion of the Services) will
meet your requirements or expectations; (b) the Services will be uninterrupted,
timely, secure, or error-free; or (c) the results that may be obtained from the
use of the Services will be accurate or reliable.

 

You acknowledge that Ticketshop.mu has no control over and
does not guarantee the quality, safety, accuracy or legality of any event or
Content associated with an event, the truth or accuracy of any information
provided by Users (including the Consumer's personal information shared with
Organizers in connection with events) or the ability of any User to perform or
actually complete a transaction. Ticketshop.mu has no responsibility to you
for, and hereby disclaims all liability arising from, the acts or omissions of
any third parties that Ticketshop.mu requires to provide the Services, that an
Organizer chooses to assist with an event, or that you choose to contract with
when using the Services.

 

You understand and agree that some events may carry inherent
risk, and by participating in those events, you choose to assume those risks
voluntarily. For example, some events may carry risk of illness, bodily injury,
disability, or death, and you freely and wilfully assume those risks by
choosing to participate in those events.

 

The foregoing disclaimers apply to the maximum extent
permitted by law. You may have other statutory rights. However, the duration of
statutorily required warranties, if any, will be limited to the maximum extent
permitted by law.

 

8. Limitation of Liability

8.1 To the extent permitted by applicable laws, or as
otherwise set forth herein, Ticketshop.mu and any person or entity associated
with Ticketshop.mu's provision of the Services (e.g., an affiliate, vendor,
strategic partner or employee) ("Associated Parties"), will not be
liable to you or any third party, for: (a) any indirect, incidental, special,
consequential, punitive or exemplary damages, including, but not limited to,
damages for loss of profits, goodwill, use, data, opportunity costs, intangible
losses, or the cost of substitute services (even if Ticketshop.mu has been
advised of the possibility of such damages); or (b) Your Content. In addition,
other than the obligation of Ticketshop.mu to pay out Event Registration Fees
in certain circumstances to certain organizers under the Merchant Agreement,
and only in accordance with the terms therein, the maximum aggregate liability
of Ticketshop.mu or Associated Parties is limited to the following:

 

(i) for Organizers of events with paid tickets, and subject
to the terms of the Merchant Agreement, the fees (net of Ticketshop.mu Payment
Processing Fees) that you paid us in the three (3) month period immediately
preceding the circumstances giving rise to your claim; and

(ii) for Organizers of events with free tickets only,
Consumers or other Users, (1) the total amount of all tickets or registrations
that you purchased or made through the Services in the three (3) month period
immediately preceding the circumstances giving rise to your claim; or (2) if
you made no such purchases, one hundred U.S. dollars (US $100).

 

8.2 Nothing in these Terms is intended to exclude or limit
any condition, warranty, right or liability which may not be lawfully excluded
or limited. Some jurisdictions do not allow the exclusion of certain warranties
or conditions or the limitation or exclusion of liability for loss or damage
caused by willful acts, negligence, breach of contract or breach of implied
terms, or incidental or consequential damages. Accordingly, only those
liability and other limitations which are lawful in your jurisdiction (if any)
will apply to you and our liability is limited to the maximum extent permitted
by law.

 

9-10

9. IMPORTANT: BINDING ARBITRATION AND CLASS ACTION WAIVER
PROVISIONS.

 

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR
RIGHTS. ANY DISPUTE OR CLAIM UNDER THESE TERMS OR WITH RESPECT TO THE SERVICES
WILL BE SETTLED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT (TO THE EXTENT
THE CLAIM QUALIFIES) AND WILL TAKE PLACE ON AN INDIVIDUAL BASIS ONLY; YOU AGREE
THAT CLASS, CONSOLIDATED OR REPRESENTATIVE ARBITRATIONS AND CIVIL ACTIONS ARE
NOT PERMITTED AND ANY RIGHTS TO BRING SUCH ACTIONS ARE WAIVED BY EACH PARTY.

 

The parties understand that, absent this mandatory
provision, they would have the right to sue in court and have a jury trial.
They further understand that, in some instances, the costs of arbitration could
exceed the costs of litigation and the right to discovery may be more limited
in arbitration than in court.

 

(a) Contact Us First.

If you have a question or concern about the Services, please
contact us first. Our customer support team will try to answer your question or
resolve your concern.

 

(b) Agreement to Arbitrate.

In the unlikely event that our customer support team is
unable to resolve your concerns, the parties (you and we) each hereby agree to
resolve any and all disputes or claims under these Terms, with respect to the
Services, or related to our relationship through binding arbitration or in
small claims court (to the extent the claim qualifies) instead of in courts of
general jurisdiction, and only on an individual basis. In no event may either
we or you seek to resolve a dispute with the other as part of any purported
class, consolidated or representative proceeding. Binding arbitration is
subject to very limited review. Only the arbitrator appointed pursuant to this
Section, and not any federal, state or local court will have the authority to
resolve any dispute or claim relating to this Section including, without
limitation, regarding the scope, enforceability and arbitrability of these
Terms. This arbitration provision will survive termination of these Terms.
These Terms evidence a transaction in interstate commerce and the
interpretation and enforcement of this Section 9 is governed by the Federal
Arbitration Act, notwithstanding the choice of law set forth in Section 9(h)
below.

 

(c) Scope of Agreement.

This agreement to arbitrate is intended to be broadly
interpreted as to legal disputes between you and us. It includes, but is not
limited to: (i) all claims arising out of or relating to any aspect of the
relationship between us, whether based in contract, tort, statute, fraud,
misrepresentation or any other legal theory; (ii) all claims that arose before
this or any prior agreement (including, but not limited to, claims relating to advertising);
and (iii) all claims that may arise after termination of these Terms and/or
your use of the Services.

 

(d) Exceptions.

Notwithstanding this Agreement to arbitrate, either party
may (i) bring an action on an individual basis in small claims court (to the
extent the applicable claim qualifies); or (ii) bring enforcement actions,
validity determinations or claims arising from or relating to theft, piracy or
unauthorized use of intellectual property in state or federal court in the  Patent or Trademark Office to protect its
Intellectual Property Rights ("Intellectual Property Rights" means
patents, copyrights, moral rights, trademarks, and trade secrets, but not
privacy or publicity rights).

 

 

(e) No Class Actions.

YOU AND TICKETSHOP.MU AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR
REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE
PERSON'S CLAIMS, MAY NOT PRESIDE OVER ANY FORM OF CLASS, CONSOLIDATED OR
REPRESENTATIVE PROCEEDING AND MAY ONLY PROVIDE RELIEF IN FAVOR OF THE
INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE
RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM.

 

(f) Notice of Dispute.

A party who intends to seek arbitration must first send to
the other a written Notice of Dispute ("Notice"). The Notice to Ticketshop.mu
must be addressed to the following address ("Notice Address") and
must be sent by certified mail: Ticketshop.mu, Notice to you will be addressed
to a mailing, home or payment address currently on record with Ticketshop.mu
and must be sent by certified mail. If Ticketshop.mu has no records of such
physical address, such notice may be delivered to your Ticketshop.mu account
email address. The Notice must (i) describe the nature and basis of the claim
or dispute; and (ii) set forth the specific relief sought. If Ticketshop.mu and
you do not reach an agreement to resolve the claim within sixty (60) calendar
days after the Notice is received, you or Ticketshop.mu may commence an
arbitration proceeding.

 

(g) Arbitration Proceedings.

The arbitration will be governed by the Commercial
Arbitration Rules, or, if the actions giving rise to the dispute or claim
relate to your personal or household use of the Services (rather than business
use), the Consumer Arbitration Rules (in each case, the "AAA Rules")
of the American Arbitration Association ("AAA"), as modified by this
Section 9, and will be administered by the AAA and settled by a single
arbitrator. All issues in dispute between the parties are for the arbitrator to
decide, including, but not limited to, issues relating to the scope,
enforceability, and arbitrability of this Section 9.

 

 

(h) Location of Arbitration Proceedings.

If you are a Consumer, any arbitration hearings will take
place (at your option) either in the county of your residence or by phone,
except that is you are a Consumer whose residence is outside of the United
States, the hearing will take place Mauritius or by phone or videoconference,
at your option and as permitted by the AAA Rules. If you are a business (i.e.,
your use of the Services were for commercial use), then unless Ticketshop.mu
and you agree otherwise, any arbitration hearings will take place in a
reasonably convenient location in the United States for both parties with due
consideration of their ability to travel and other pertinent circumstances. If
the parties are unable to agree on a location, AAA will determine the location.
If your claim is for ten thousand dollars ($10,000) or less, we agree that you
may choose whether the arbitration will be conducted solely on the basis of
documents submitted to the arbitrator, through a telephonic hearing, or by an
in-person hearing as established by the AAA Rules. If your claim exceeds ten
thousand dollars (Rs5,000), the right to a hearing will be determined by the
AAA Rules. Regardless of the manner in which the arbitration is conducted, the
arbitrator will issue a reasoned written decision sufficient to explain the
essential findings and conclusions on which the award is based. All decisions
by the arbitrator will be final and binding and judgment on the award rendered
may be entered in any court having jurisdiction.

 

(i) Costs of Arbitration; Legal Fees.

i. Payment of Costs and Expenses. Payment of all filing,
administration, and arbitrator costs and expenses imposed by AAA will be
governed by the AAA rules, provided that if you are initiating an arbitration
against Ticketshop.mu and the value of the relief sought is ten thousand
dollars (RS5,000) or less, then Ticketshop.mu will advance all filing,
administrative and arbitration costs and expenses imposed by AAA (subject to
reimbursement as set forth below). Further, if the circumstances in the
preceding sentence apply and your claim arises from your use of the Services as
a Consumer.

 

ii. Payment of Legal Fees. Just as in any court proceeding,
each party will initially bear its own attorneys' fees and expenses in
connection with any arbitration. Should either party be determined to have
substantially prevailed in the arbitration, then upon such party's request, the
arbitrator will award such prevailing party the reasonable attorneys' fees and
expenses that it incurred in connection with the arbitration, provided that to
the extent that the dispute or claim relate to your personal or household use
of the Services (rather than business use) Ticketshop.mu will not seek to
recover its attorneys' fees and expenses in an arbitration initiated by you.
The arbitrator may make rulings and resolve disputes as to the reimbursement of
attorneys' fees and expenses upon request from either party made within
fourteen (14) days of the arbitrator's ruling on the merits.

 

(j) Future Changes.

Notwithstanding any provision in these Terms to the
contrary, you and Ticketshop.mu agree that if Ticketshop.mu makes any future
change to this arbitration provision (other than a change to the Notice
Address) Ticketshop.mu will provide you with notice of such change and you may
reject any such change by sending us written notice within thirty (30) calendar
days of the change to the Notice Address provided above. By rejecting any
future change, you are agreeing that you will arbitrate any dispute between us
in accordance with the language of this provision as unmodified by such
rejected change.

 

(k) Special Severability.

In the event that any provisions of this Section 9 are found
to be invalid or unenforceable for any dispute or claim, then, the entirety of
this Section 9 will be null and void with respect to such dispute or claim and
Section 23 will apply in lieu of this Section 9.

 

 

 

(l) Opt Out.

You have the right to opt out and not be bound by the
arbitration or class action waiver provisions set forth above by sending (from
the email address we associate with you as a User) written notice of your
decision.

 

10. License to the Ticketshop.mu Services

10.1 License to Services. We grant you a limited,
non-exclusive, non-transferable, non-sublicensable (except to sub-Users
registered via the Services), revocable right to use our Services solely to (a)
browse the Services and search for, view, register for or purchase tickets or
registrations to an event listed on the Services; and/or (b) create event
registration, organizer profile and other webpages to promote, market, manage,
track, and collect sales proceeds for an event. Your use of the Services must
be in compliance with these Terms and in compliance with all applicable local,
state, provincial, national and other laws, rules and regulations. In addition,
by using any search functionality or address auto-population tools, you are
bound by the Google Maps/Google Earth Additional Terms of Service (including
the Google Privacy Policy).

 

10.2 Restrictions on Your License. Without limitations on
other restrictions, limitations and prohibitions that we impose (in these Terms
or elsewhere), you agree you will not directly or indirectly (a) copy, modify,
reproduce, translate, localize, port or otherwise create derivatives of any
part of the Services; (b) reverse engineer, disassemble, decompile or otherwise
attempt to discover the source code or structure, sequence and organization of
all or any part of the Services; (c) rent, lease, resell, distribute, use the
Services for other commercial purposes not contemplated or otherwise exploit
the Services in any unauthorized manner; (d) remove or alter any proprietary
notices on the Services; or (e) engage in any activity that interferes with or
disrupts the Services.

 

10.3 Our Intellectual Property and Copyrights. You agree
that all Site Content may be protected by copyrights, trademarks, service
marks, trade secrets or other intellectual property and other proprietary
rights and laws. Ticketshop.mu may own the Site Content or portions of the Site
Content may be made available to Ticketshop.mu through arrangements with third
parties. Site Content included in or made available through the Services is the
exclusive property of Ticketshop.mu and is protected by copyright laws. You
agree to use the Site Content only for purposes that are permitted by these
Terms and any applicable local, state, provincial, national or other law, rule
or regulation. Any rights not expressly granted herein are reserved.

 

10.4 Trademarks. The trademarks, service marks and logos of Ticketshop.mu
(the "Ticketshop.mu Trademarks") used and displayed in connection
with the Services are registered and unregistered trademarks or service marks
of Ticketshop.mu. Other company, product and service names used in connection
with the Services may be trademarks or service marks owned by third parties
(the "Third Party Trademarks," and, collectively with Ticketshop.mu
Trademarks, the "Trademarks"). The offering of the Services will not
be construed as granting, by implication, estoppel, or otherwise, any license
or right to use any Trademark displayed in connection with the Services without
the prior written consent of Ticketshop.mu specific for each such use. The
Trademarks may not be used to disparage Ticketshop.mu, any third party or Ticketshop.mu's
or such third party's products or services, or in any manner that may damage
any goodwill in the Trademarks. Use of any Trademarks as part of a link to or
from any site is prohibited unless Ticketshop.mu approves the establishment of
such a link by prior written consent specific for each such link. All goodwill
generated from the use of any Ticketshop.mu Trademark will inure to Ticketshop.mu's
benefit. A number of issued patents and patents pending apply to the Services.
Site Content may also be protected by copyrights owned by Ticketshop.mu and/or
third parties. Please note that if you copy portions of the Services you are
violating these patent rights and copyrights.

 

10.5 Use of Sub-domains. Ticketshop.mu may provide you with
the right to use a sub-domain within the Site (e.g., [sub-domain prefix].Ticketshop.mu.com)
for a given event. All such sub-domains are the sole property of Ticketshop.mu
and we reserve the right to determine the appearance, design, functionality and
all other aspects of such sub-domains. In the event Ticketshop.mu provides you
with a sub-domain, your right to use such sub-domain will continue only for so
long as your event is actively selling on the Services and you are in
compliance with the Terms, including without limitation, these Terms of
Service. If Ticketshop.mu terminates your right to use a sub-domain for any
other reason, it will provide you with a new sub-domain.

 

11-12

11. Licenses and Permits Organizers Must Obtain

If you are an Organizer, without limiting the generality of
any representations or warranties provided elsewhere in these Terms of Service,
you represent and warrant to us that:

 

(a) You and your affiliates will obtain, prior to the start of
ticket sales, all applicable licenses, permits, and authorizations
(individually and collectively, "Licensure") with respect to events
hosted by you or your affiliates on the Services. Licensure includes but is not
limited to property operation permits and fire marshal permits;

 

(b) You and your affiliates will comply, and will ensure
that the venues for each event hosted by you or your affiliates on the Services
will comply, with all applicable laws, regulations, rules and ordinances;

 

(c) You will only request that Ticketshop.mu offer tickets
to an event after you have obtained any specific Licensures for such event,
including, but not limited to, any state, county, municipal or other local
authority's authorization of the event, traffic engineering authorizations,
fire department inspection reports, authorization to receive minors (if
applicable), sanitary authorization (if applicable), and any other potential
applicable authorization; and (d) you and your affiliates will maintain in
force throughout the term of access to the Service the applicable Licensure for
organizer to promote, produce, sponsor host and sell tickets for all events
hosted by you or your affiliates on the Services

 

(d) Without limiting the generality of any release provided
under these Terms of Service, as a material inducement to Ticketshop.mu
permitting you to access and use the Services, you hereby agree to release Ticketshop.mu,
and its affiliates and subsidiaries, and each of its and their respective
parent companies, subsidiaries, officers, affiliates, representatives,
shareholders, contractors, directors, agents, partners and employees from all
damages (whether direct, indirect, incidental, consequential or otherwise),
losses, liabilities, costs and expenses of every kind and nature, including,
without limitation, attorneys' fees, known and unknown, arising out of or in
any way connected with your or your affiliates' Licensure, any failure to
obtain or maintain any Licensure, or any error in obtaining or maintaining any
Licensure.

 

(e) Without limiting your indemnification obligations
elsewhere under these Terms of Service, you agree to defend, indemnify and hold
Ticketshop.mu, and its affiliates and subsidiaries, and each of its and their
respective officers, directors, agents, co-branders, licensors, payment
processing partners, other partners and employees, harmless from any and all
damage (whether direct, indirect, incidental, consequential or otherwise),
loss, liability, cost and expense (including, without limitation, reasonable
attorneys' and accounting fees) resulting from any Claim due to or arising out
of your or your affiliates' Licensure, any failure to obtain or maintain any
Licensure, or any error in obtaining or maintaining any Licensure. You agree to
provide evidence of Licensure and related information prior to offering tickets
or registrations for events on the Site and promptly upon the reasonable
request of Ticketshop.mu from time to time.

 

12. Your Rights to Submit a Copyright Takedown Notice

If you are a copyright owner or an agent of a copyright
owner and you believe that any content on the Sites infringes your copyrights,
you may submit a notice pursuant to the Digital Millennium Copyright Act
("DMCA") by following the directions we provided in Ticketshop.mu's
Trademark and Copyright Policy.

 

13-14

13. Scraping or Commercial Use of Site Content is Prohibited

The Site Content is not intended for your commercial use.
You have no right to use, and agree not to use, any Site Content for your own
commercial purposes. You have no right to, and agree not to scrape, crawl, or
employ any automated means to extract data from the Site(s).

 

 

4. Fees and Refunds.

 

14.1 Fees That We Charge.

Creating an account, listing an event and accessing the
Services are free. However, we charge fees when you sell or buy paid tickets or
registrations. These fees may vary based on individual agreements between Ticketshop.mu
and certain Organizers. Organizers ultimately determine whether these fees will
be passed along to Consumers and shown as "Fees" on the applicable
event page or absorbed into the ticket or registration price and paid by the
Organizer out of ticket and registration gross proceeds. The fees charged to
Consumers may include certain other charges, including without limitation,
facility fees, royalties, taxes, processing fees and fulfillment fees.
Therefore, the fees paid by Consumers for an event are not necessarily the same
as those charged by Ticketshop.mu to the applicable Organizer or the standard
fees described on the Services to Organizers. In addition, certain fees are
meant, on average, to defray certain costs incurred by Ticketshop.mu, but may
in some cases include an element of profit and in some cases include an element
of loss. Ticketshop.mu does not control (and thus cannot disclose) fees levied
by your bank and/or credit card company, including fees for purchasing tickets
and registrations in foreign currencies or from foreign persons. Be sure to
check with your bank or credit card company prior to engaging in a transaction
to understand all applicable fees, credit card surcharges and currency
conversion rates.

 

14.2 Ticket Transfers.

If you wish to transfer tickets to an event you have
purchased on Ticketshop.mu, in some instances Ticketshop.mu may be able to
accommodate this for you. In all other instances, please contact the Organizer
of the event to arrange for ticket transfer. If you are unable to reach the
Organizer, or the Organizer is unable to arrange a ticket transfer, please
contact us.

 

14.3 Refunds.

Because all transactions are between an Organizer and its
respective attendees, Ticketshop.mu asks that all Consumers contact the applicable
Organizer of their event with any refund requests. You can find help with
getting a refund here.

 

(a) If you are a Consumer, you acknowledge that should you
receive a refund for your ticket, you will discard any ticket that we or any
Organizer has delivered, and will not use it (or any copy of it) to attend the
event. Violation of the foregoing constitutes fraud. You acknowledge that the
applicable procedure to check the validity of the ticket must always be
followed. Ticketshop.mu will not be held liable under any circumstances for any
costs arisen from non-compliance by Organizers with applicable procedures that
must be implemented by Organizers to check validity of tickets. Ticketshop.mu
will not be held liable under any circumstances for costs and/or damage
associated with tickets arisen from situations with fraud and/or for damage
associated with the purchase of the ticket through non-official means, such as
third parties.

 

(b) If you are an Organizer, you acknowledge that the
applicable procedure to check the validity of the ticket must always be
followed. Ticketshop.mu will not be held liable under any circumstances for any
costs arisen from non-compliance by Organizers with applicable procedures that
must be implemented by Organizers to check validity of tickets. Ticketshop.mu
will not be held liable under any circumstances for costs and/or damage
associated with tickets arisen from situations with fraud and/or for damage
associated with the purchase of the ticket through non-official means, such as
third parties.

 

15-16

15. Your Account with Ticketshop.mu

We may require you to create an account to access certain
features or functions of the Services. You agree to follow certain rules when
you create an account with Ticketshop.mu or user the Services, including the following:

 

You must be at least 18 years of age, or the legal age of
majority where you reside, to use the Services. If you are 13 or older, you may
only use the Services under the supervisions of a parent or legal guardian who
manages your use and/or account. However, if you are under 13, please do not
provide us with any information about yourself.

You agree to provide true, accurate, current and complete
information about yourself, or if you are using the Services on behalf of an
entity, the entity (the "Registration Data"). You also agree to
update this Registration Data if it changes.

If there is a dispute between two or more persons or
entities as to account ownership, Ticketshop.mu will be the sole arbiter of
that dispute and Ticketshop.mu's decision (which may include termination or
suspension of the account) will be final and binding on those parties.

If you are using the Services on behalf of a company or
other entity, you represent and warrant that you have the authority to legally
bind that entity and grant Ticketshop.mu all permissions and licenses provided
in these Terms.

We may provide you the ability to implement certain
permission within your account to third parties including,
"sub-users," "sub-accounts," or other credentialed account
users. If we do so, you agree that you are solely responsible for all activity
that occurs under your account (including actions by sub-users), so you must
maintain the confidentiality of your password and account details. You likewise
agree that all rules applicable to your account will apply to all third parties
to whom you grant access to your account.

You agree to immediately notify Ticketshop.mu of any
unauthorized use of your password or account or any other breach of security.
You are responsible for (and we will hold you responsible for) any activities
that occur under your account.

 

16. Our Community Guidelines

You agree to abide by the Ticketshop.mu Community Guidelines
whenever you use or access our Services. Please read these carefully, as they
affect what types of content and conduct are permitted on and through the Ticketshop.mu
Services.

 

17-18

17. Your Content.

 

17.1 License. Ticketshop.mu does not make any claim to Your
Content. However, you are solely responsible for Your Content. You hereby grant
Ticketshop.mu a non-exclusive, worldwide, perpetual, irrevocable, royalty-free,
transferable, sublicensable right and license to access, use, reproduce,
transmit, adapt, modify, perform, display, distribute, translate, publish and
create derivative works based on Your Content, in whole or in part, in any
media, for the purpose of operating the Services (including Ticketshop.mu's
promotional and marketing services, which may include without limitation,
promotion of your event on a third party website), and you hereby waive any and
all moral right to use the name you submit with Your Content. Notwithstanding
the foregoing, Ticketshop.mu does not claim, and you do not transfer, any
ownership rights in any of Your Content and nothing in these Terms of Service
will restrict any rights that you may have to use and exploit Your Content
outside of the Services.

 

17.2 Your Representations About Your Content. You represent
and warrant that you have all the rights, power and authority necessary to
grant the foregoing license, and that all Your Content (a) does not infringe,
violate, misappropriate or otherwise conflict with the rights of any third
party; (b) complies with all applicable local, state, provincial, national and
other laws, rules and regulations; and (c) does not violate these Terms.

 

17.3 Additional Rules About Your Content. Your Content must
be accurate and truthful. Ticketshop.mu reserves the right to remove Your
Content from the Services if Ticketshop.mu believes in its sole discretion that
it violates these Terms, our Community Guidelines, or for any other reason. Ticketshop.mu
may use your name and logo (whether or not you have made it available through
the Services) for the purpose of identifying you as an existing or past
customer of Ticketshop.mu both on the Services and in marketing, advertising
and promotional materials. We likewise may preserve Your Content and account
information and may also disclose Your Content and account information if
required to do so by law or in the good faith belief that such preservation or
disclosure is reasonably necessary to (a) comply with legal process; (b)
respond to claims that any of Your Content violates the rights of third
parties; (c) enforce or administer the Terms of Service, including without
limitation, these Terms of Service; and/or (d) protect the rights, property
and/or personal safety of Ticketshop.mu, its users and/or the public, including
fraud prevention. You understand that the technical processing and transmission
of the Services, including Your Content, may involve transmissions over various
networks and/or changes to conform and adapt to technical requirements of
connecting networks or devices.

 

18. Rules for Use of Email Tools

 

18.1 Ticketshop.mu may make available to you features and
tools that allow you to contact your Consumers, other users of the Services, or
third parties via email (the "Email Tools"). If you use Email Tools,
you represent and agree that:

 

(a) you have the right and authority to send emails to the
addresses on your recipient list and such addresses were gathered in accordance
with email marketing regulations in the recipient's country of residence;

 

(b) your emails are not sent in violation of any privacy
policy under which the recipient emails were gathered;

 

(c) you will use the Email Tools in compliance with all
applicable local, state, provincial, national and other laws, rules and regulations,
including those relating to spam and email, and including without limitation.

 

(d) you will only use the Email Tools to advertise, promote
and/or manage a bona fide event listed on the Services;

 

(e) your use of the Email Tools and the content of your
emails complies these Terms;

 

(f) you will not use false or misleading headers or
deceptive subject lines in emails sent using the Email Tools;

 

(g) you will respond immediately and in accordance with
instructions to any Consumer sent to you by Ticketshop.mu requesting you modify
such Consumer's email preferences;

 

(h) you will provide an accessible and unconditional
unsubscribe link for inclusion in every email where one is required, and you
will not send any emails to any recipient who has unsubscribed from your
mailing list.

 

18.2 If you violate any of these Email Tools rules or if
your use of the Email Tools results in bounce rates, complaint rates or
unsubscribe requests in excess of industry standards or if your emails cause
disruption to the Services, Ticketshop.mu may (without limitation of any other
legal or contractual remedies it has) limit or suspend your access to the Email
Tools.

 

19-20

19. Notices

 Notices to you may be
sent via email or regular mail to the address in Ticketshop.mu's records. The
Services may also provide notices of changes to these Terms or other matters by
displaying notices or links to notices to you generally on the Services.

 

20. Modifications to the Terms or Services Ticketshop.mu
reserves the right to modify these Terms from time to time (collectively,
"Modifications"). If we believe the Modifications are material, we
will inform you about them by doing one (or more) of the following (a) posting
the changes through the Services; (b) updating the "Updated" date at
the top of this page; or (c) sending you an email or message about the
Modifications. Modifications that are material will be effective thirty (30)
days following the "Updated" date or such other date as communicated
in any other notice to you. Modifications that are simply addressing new
functions we add to the Services or which do not impose any additional burdens
or obligations on you will be effective immediately. You are responsible for
reviewing and becoming familiar with any Modifications. Your continued use of
the Services following Modifications constitutes your acceptance of those
Modifications and the updated Terms. In certain circumstances, Ticketshop.mu
may seek a Modification to these Terms that will only apply to you. This type
of Modification must be accomplished by way of a written or electronic document
signed by you and an authorized officer of Ticketshop.mu. Ticketshop.mu is
constantly evolving our products and services to better meet the needs of our
Users. Because of this, we cannot guarantee the availability of certain product
features or functionality. Ticketshop.mu reserves the right modify, replace or
discontinue any part of the Services or the entire Service.

 

21-22

21. Assignment.

We may, without your consent or approval, freely assign
these Terms and our rights and obligations under these Terms whether to an
affiliate or to another entity in connection with a corporate transaction or
otherwise.

 

22. Entire

Agreement Except as otherwise set forth herein, these Terms
constitute the entire agreement between you and Ticketshop.mu and govern your
use of the Services, superseding any prior or contemporaneous agreements,
proposals, discussions or communications between you and Ticketshop.mu on the
subject matter hereof, other than any written agreement for Services between
you and an authorized officer of Ticketshop.mu relating to a specified event or
events.

 

24. Feedback

We welcome and encourage you to provide feedback, comments
and suggestions for improvements to the Services ("Feedback"). Any
Feedback you submit to us will be considered non-confidential and
non-proprietary to you. By submitting Feedback to us, you grant us a
non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual
license to use and publish those ideas and materials for any purpose, without
compensation to you.

 

 

 

25-26

25. Third Party Websites; Linked Accounts; Third Party
Offers

The Services may provide, or Users may provide, links to
other Internet websites or resources. Because Ticketshop.mu has no control over
such websites and resources, you acknowledge and agree that Ticketshop.mu is
not responsible for the availability of such websites or resources, and does
not endorse and is not responsible or liable for any Content, advertising,
offers, products, services or other materials on or available from such
websites or resources, or any damages or losses related thereto, even if such
websites or resources are connected with Ticketshop.mu partners or third party
service providers. For example, if you purchase ticket insurance on Ticketshop.mu
from a third party, your contractual relationship is with the third party
ticket insurance provider, not Ticketshop.mu.

 

26. Additional Miscellaneous Provisions

Our failure to enforce any part of these Terms will not
constitute a waiver of our right to later enforce that or any other part of
these Terms. No oral waiver, amendment or modification of these Terms will be
effective. If any provision of these Terms is found to be unenforceable, that
part will be limited to the minimum extent necessary the other provisions of
these Terms remain in full force and effect. Section titles in these Terms are
for convenience and have no legal or contractual effect. No independent
contractor, agency, partnership, joint venture or other such relationship is
created by these Terms. We may freely assign any of our rights and obligations
under these Terms. We may translate these Terms into other languages for your
convenience. If there is a conflict between the English version and a
translated version, the English version will control.

 

27

27. Additional Clauses for Users in Certain Locations

Ticketshop.mu is a global company offering Organizers and
Consumers the opportunity to benefit from our Services worldwide. To allow each
User full advantage of our Services and applicable law, certain additional
provisions included in this Section may be applicable to you.